Testimonials

“CUNY is the largest urban public university in the country, with some 37,000 employees. CCA is there to help us any time, anywhere throughout our 23-campus community. As an administrator, I know I can count on them in an emergency, to give counsel on performance management issues, or to provide professional development. Most importantly, I know our employees can count on them, 24/7. Their responsiveness sets them apart.”

“The consultants from CCA worked with members of the senior leadership team to understand conflict styles and how conflict can be managed to create open, healthy debate. They held a series of sessions with our managers to practice new conflict management styles and used a set of case studies to apply their learning. This work has helped us to advance our strategy and get concurrence on key goals for the future.”

“The New York Power Authority has been working with CCA since the early 1990’s. They’ve helped the Authority through every crisis imaginable. With over 1,300 employees, spread among multiple locations throughout New York State, the task was often daunting. Whenever called upon, their assistance has been immediate, thoughtful, and indispensable. Their advice and counsel always got us back on track quickly.”

“CCA consistently provides us with impeccable service. They are responsive to our needs and give us expert and thoughtful counsel. Anytime, day or night, holidays, weekends — CCA is there for us, ready to come on-site and help our employees, managers and our entire organization."

“Expanding the museum required a sizable culture change, two complete relocations, and significant increases in workload. Through several leadership and management development initiatives, CCA helped our managers and leaders reconnect and learn new approaches that helped them work more effectively and bring the institution into the future.”

“CCA has always been there for us, helping our people and supporting our management team with strategic advice and caring assistance. As the workplace becomes more complex, it makes sense that CCA is helping clients focus on innovative ways to support both individual and organizational effectiveness. That is a very welcome approach from our point of view.”