Communicating effectively with your workforce can be critical to the success of the organization. Business initiatives, culture shifts, restructuring, new programs and procedures all proceed more smoothly when employees are kept informed. However, what constitutes effective communication can vary depending on the situation. CCA’s communication team has broad experience conveying the right messages in the right fashion, regardless of the circumstances. Years of communication experience combined with CCA’s background in individual and organizational psychology lend our communication team the unique ability to create communications that truly resonate with your workforce.
CCA’s Communication Consulting services include:
Strategy
CCA can help your organization develop an overall strategy for communicating with employees on an ongoing basis or a focused strategy to address a specific initiative or need within the organization. Strategy development includes assessment, determination of the key messages, selection of the best media, and timing.
Implementation
CCA can implement your communication strategy and communication campaigns from start to finish. From drafting and editing through design and distribution, our communication consultants will make sure your campaign is creative, accessible to your workforce, and delivered on time.
Editorial Services
Clarity, tone, and content are essential to accurate expression. CCA can help your organization improve its communications by providing writers and editors to draft, review, and enhance your messaging and content. We will ensure that information is optimally organized, presented clearly and concisely, with a tone that’s consistent and appropriate for its audience.
Communication Audits
As technology advances, the options for communicating with employees increase. CCA can review your current communication materials to determine if your organization is using the available media options appropriately. Are you using print when email might be more effective? Can your intranet be utilized more effectively? Has the value of posters and desk drops been ignored? What role does management play in your communication strategy? Is there a mechanism in place for upward communication?
Content Analysis
Conveying the necessary information and sending the right messages are the backbone of successful communications. CCA’s communication team can review your current communication materials to ensure that the content accomplishes your goals. We will identify unintentional messages, missing information, areas that could benefit from the use of alternative media, and other opportunities for increasing communication effectiveness.
To learn more about how CCA can help your organization communicate more effectively, contact us.