CCA’s EAP & Work/Life Assistance programs focus on giving management the support and resources necessary to get employees performing at their best. We do this by consulting with management, HR, and supervisors on a broad range of workforce and organizational issues.
CCA counselors are available 24/7/365 to provide guidance, problem solving, and help with performance issues, crisis situations, and violence prevention.
CCA’s Service to Management includes:
Crisis Management Services
CCA specializes in trauma intervention and post-crisis support for both management and employees. These services are an integral part of our EAP & Work/Life Assistance Programs. For more information about CCA's Crisis Management Services, click here.
Manager and Supervisor Support
Our account team is available 24/7/365 to assist management with any type of employee or organizational issue that affects the workplace, such as:
- Drug/alcohol use, including DOT compliance
- Job performance
- Concerns about changes in an employee’s work habits
- Interpersonal conflict in the workplace
- Communicating difficult messages
- Harassment
- Diversity issues
- Regulatory compliance
- Organizational change such as reorganization or downsizing
- Emotional or behavioral health issues
- Erratic behavior in the workplace
- Potentially violent employees
- Suspected domestic violence
SAP/DOT Compliance Services
CCA has more than 27 years of experience functioning as the Substance Abuse Professional (SAP) for our clients who are subject to DOT regulations. Every SAP case is managed by one of our in-house substance abuse professionals from the initial intake phone call to return to work and follow-up testing.