CCA’s Management Essentials learning programs provide your employees with concrete, practical tools and techniques to improve the skills that make them better managers. We use real-life business scenarios to intensify and reinforce the learning process. Participants leave our training sessions with knowledge that’s immediately applicable and usable.
Management Essentials programs include:
Employee Engagement
Utilize tools that enable managers to direct and orchestrate the performance of others, individually and as a team. This program builds managerial capability to confront challenges such as having difficult conversations and maximizing talent utilization. Participants explore techniques for tackling business situations where interpersonal, motivational, and organizational issues collide – making managers better managers.
Performance Management
Transform the one-way communication in your performance management programs into a collaborative, on-going partnership. This program addresses the use of goal setting, effective performance feedback techniques, and “coaching” so that managers learn how to guide, develop, and evaluate direct reports against core operating objectives.
Strengthening Communications Skills
Convey messages in a meaningful, effective manner by practicing simple communication techniques. Focused on the interplay between manager and employee, this program provides practice in active listening, clarifying, and the use of feedback to secure an understanding.
Diversity and Respect in the Workplace
Foster an inclusive work environment dedicated to the awareness of and respect for diverse cultures, backgrounds and personalities. This program helps participants recognize the business advantage that diversity brings and presents effective techniques for overcoming biases or interpersonal oversights that can lead to undesirable outcomes.
Managing Intergenerational Differences
Develop an understanding for generational characteristics and their origin. Realizing that all people are individuals and being wary of generalizing too widely, this program addresses how a manager can improve managerial style, better understand the work behaviors of others, and capitalize on the strengths each generation offers.
High Performance Stress Management
Acquire knowledge and skills to better perform under pressure. Based on the reality of work situations, this program addresses the pressures of managing people, getting work done through people, and working in a context where, in general, demands are high.
Leadership and the Value Proposition
Acquire leadership skills that translate business strategy into operational success. This program explores personal leadership styles and addresses the role of leadership in navigating change, accelerating business performance and sustaining a competitive advantage. The goal is to take managers to the next level - leading.
To explore how CCA’s Management Essentials programs can work for your organization, contact us.