In this episode of Beyond the Benefits, hosts Mark DeFee, LPC and Zoë Kobrin explore how underutilized non-clinical EAP services, like legal aid, financial coaching, savings tools, and work-life assistance, can become high-impact retention tools when promoted with the right cadence and messaging.

They discuss:

• Why financial stress is the #1 driver of employee anxiety
• The untapped value of free consultations with attorneys and certified financial planners
• How “low-stigma” services like legal forms or budget tools can engage employees who might otherwise ignore the EAP
• Ways HR teams can refresh benefit communications without overwhelming employees
• How services like personal assistant-style help with relocation, summer camps, and food pantries tie into social determinants of health

Perfect for HR professionals, benefits leaders, and employee wellness advocates, this episode offers real examples and communication strategies to better leverage your full EAP suite and promote benefits that genuinely meet people where they are.