EAP counselor Alex Berger shares how short-term counseling helped a leader rebuild confidence, improve communication, and reengage with long-term care.
View more ->
In this gripping episode of CCA in Action, EAP counselor and addiction specialist Seth Swoope, LCAS, recounts a real-life call from a member experiencing delusions involving AI and demonic possession. Hear how Seth built trust, validated the caller’s fears, and worked with CCA’s clinical support teams to ensure their safety, including coordination with our Complex Care Team and Provider Relations to secure hospitalization and inpatient treatment. This episode highlights the power of empathy, clinical judgment, and follow-through in handling complex behavioral health crises. Perfect for HR leaders, behavioral health professionals, and anyone curious about how EAPs support people in moments of deep psychological distress.
EAP counselor Alex Berger shares how short-term counseling helped a leader rebuild confidence, improve communication, and reengage with long-term care.
View more ->
Mark DeFee shares how real-time coordination between an EAP clinician and emergency services helped safely disarm and support a suicidal employee in crisis.
View more ->
When a member called in emotional crisis, Lisa Kelly responded with compassion, grounding, and urgent care coordination that led to inpatient addiction support.
View more ->Get support that’s custom built for your company and delivered with care
© Corporate Counseling Associates, Inc. All rights reserved 2025.
