Insights

Expert Marjorie Mangot joins our hosts to share practical strategies to keep employee support top-of-mind through summer.

EAP counselor Alex Berger shares how short-term counseling helped a leader rebuild confidence, improve communication, and reengage with long-term care.

Why mental health support matters year-round, and how HR teams can keep resources visible beyond May's Mental Health Awareness Month.

Mark DeFee shares how real-time coordination between an EAP clinician and emergency services helped safely disarm and support a suicidal employee in crisis.

Managers are a key link in workplace mental health, but most feel unprepared. Learn how EAPs can equip them to respond with confidence and care.

When a member called in emotional crisis, Lisa Kelly responded with compassion, grounding, and urgent care coordination that led to inpatient addiction support.

Learn how expert EAPs support HR during domestic violence, suicide, and trauma - with real stories and critical questions to ask.

Connection drives benefit use. Learn how to promote workplace civility, manager engagement, and year-round EAP utilization even during stressful seasons.

EAP counselor Seth Swoope shares how he guided a distressed caller, fearing harm from AI, to safety using empathy, validation, and clinical coordination.

Promoting EAP services like legal, financial, and work-life benefits can drive employee retention. Here's how to make them visible, practical, and consistent.