Managers are often the first to notice when an employee is struggling, but few feel prepared to step in. In this episode of Beyond the Benefits, Mark DeFee, LPC, and Zoë Kobrin explore how EAPs can empower leaders to spot warning signs, respond appropriately, and support their teams, without overstepping or freezing up.

You’ll learn:

• Why most managers feel unequipped to handle mental health concerns
• The risks of saying the wrong thing or saying nothing at all
• What good EAP manager trainings look like (hint: it’s not a 90-minute webinar)
• How to normalize mental health conversations in the workplace
• What happens when managers get it right and when they don’t

Packed with real-life stories, this episode is essential listening for HR leaders, people managers, and anyone who wants to build a culture of care and competence at work.

When managers are trained and supported, they can spot problems early and connect employees to the help they need before a crisis hits.